Terms & Conditions my9988 – Guide Malaysian Users

Welcome to my9988, Malaysia's leading online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and my9988 ("Platform", "We") governing your use of the website, mobile application, and all services provided under the my9988.click domain.

By accessing, registering, depositing, or playing on my9988, you expressly acknowledge that you have read, understood, and agreed to be bound by all provisions of these Terms, together with our Privacy Policy and Responsible Gaming Guidelines, which form an integral part of this document.

If you disagree with any part of these Terms, please stop using the my9988 platform immediately. Continued use after any amendment to the Terms is published will be considered your acceptance of the revised terms.

To join my9988, you are required to register a valid account. The following conditions must be met during and after the registration process:

• You must be at least 18 years of age at the time of registration. my9988 reserves the right to request proof of age at any time.
• Each individual is only permitted to hold one account only. Individuals found to hold more than one account will have all associated accounts closed.
• All information provided during registration — including full name, phone number, date of birth, and payment details — must be accurate, truthful, and up to date.
• You are solely responsible for maintaining the confidentiality of your my9988 account username and password.
• My9988 will not be held liable for any losses arising from unauthorised third-party access to your account.
• Accounts may not be transferred, sold, or assigned to any other party.

My9988 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals or when unusual account activity is detected. The KYC process may require you to submit a copy of your identification card or other supporting documents.

My9988 offers a range of convenient deposit and withdrawal methods suited to Malaysian users. All financial transactions are protected with 256-bit SSL encryption.

Accepted Deposit Methods:

• Minimum deposit: RM5 per transaction.
• Deposit processing time: Instant to 5 minutes, depending on the payment method.
• Minimum withdrawal: RM20 per request.
• Withdrawal processing time: 10 minutes for standard members; VIP Gold members and above enjoy faster processing.
• Withdrawals may only be made to an account or e-wallet that is the same as used for deposit. This is a standard security measure to prevent money laundering.
• My9988 reserves the right to request additional verification before processing withdrawals above a certain amount.

My9988 offers a variety of bonuses and promotions to reward our loyal members. All bonuses are subject to wagering requirements clearly stated on their respective promotion pages.

• Bonuses may only be claimed by eligible members in accordance with the conditions set for each promotion.
• Wagering requirements (rollover) associated with each bonus must be met before any withdrawal can be processed.
• My9988 reserves the right to void bonuses and any winnings derived from them if there is evidence of abuse, fraud, or violation of bonus terms.
• Each promotion has its own validity period. Bonuses not used within the specified timeframe will expire automatically.
• Only one deposit bonus may be active at a time unless otherwise stated.
• The my9988 VIP Rewards Programme — spanning Silver, Gold, Platinum, and Diamond tiers — is subject to additional terms outlined on the VIP Rewards.

All games on my9988 — including slots, Live Casino, roulette, 4D and 6D lottery, jackpots, and other games — are operated using a Random Number Generator (RNG) system certified by independent international auditing bodies. This ensures that every game outcome is genuinely random and fair.

• Game results are final and cannot be altered once a round is complete, unless a verifiable technical error is confirmed by the system.
• In the event of a technical disruption or disconnection during a game session, my9988 will rely on verified server logs to determine the status of the game.
• Any attempt to exploit technical vulnerabilities, use automated software (bots), or manipulate game outcomes is strictly prohibited and will result in immediate account closure.
• Confirmed and accepted bets cannot be cancelled by the user.
• My9988 reserves the right to void any game or bet where a technical fault has affected the integrity of the game.

The my9988 Sports Betting section covers betting on football matches (Malaysia Super League, EPL, La Liga, Champions League), badminton (BWF World Tour, Thomas Cup), esports (MPL Malaysia, Valorant VCT, DOTA 2), and many more international sports.

• Displayed odds may change until a bet is confirmed. Once confirmed, bets are locked in at the odds accepted at the time.
• My9988 reserves the right to void bets and refund the original stake under certain circumstances, such as event cancellation, extraordinary conditions, or significant odds errors.
• In-play/live betting has shorter acceptance windows and is subject to more frequent odds changes.
• Official results issued by the relevant sporting body (such as FAM for the Malaysia Super League or BWF for badminton) will be used to determine the outcome of bets.
• Bets placed on matches confirmed by the relevant authorities to have been affected by match fixing will be voided and the original stake refunded.

To maintain a safe and fair environment for all my9988 users, the following activities are strictly prohibited on our platform:

• Money laundering: Using the my9988 platform for money laundering purposes is strictly prohibited and will be reported to the relevant authorities.
• Payment fraud: The use of unauthorised credit cards or payment accounts, or unjustified chargebacks, is prohibited and will result in immediate account closure.
• Bonus abuse: Opening multiple accounts, colluding with other players to exploit bonuses, or any strategy designed to circumvent bonus terms is strictly prohibited.
• Use of bots or automated software: The use of any software, scripts, or automated tools to play or manipulate game outcomes is strictly prohibited.
• Collusion: Colluding with other players to gain an unfair advantage in any game is strictly prohibited.

Violation of any of the above prohibitions may result in: a formal warning, temporary account suspension, permanent account closure, forfeiture of balances and bonuses, and legal action where applicable.

My9988 is fully committed to protecting users' personal data in accordance with applicable data protection laws in Malaysia. Any data you provide will be used solely for platform operations, identity verification, payment processing, and service-related communications.

• My9988 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• Your personal data will not be sold to or shared with third parties for marketing purposes without your prior consent.
• My9988 may share your data with trusted third parties under specific circumstances, such as payment processing, identity verification, and legal compliance.
• You have the right to access, correct, or request deletion of your personal data by contacting our support team.

For full details on how my9988 handles your personal data, please read our Privacy Policy our comprehensive

To the extent permitted by applicable law, my9988 shall not be liable for:

• Any financial losses arising from gaming activity on our platform, including losses resulting from game strategy, luck, or individual round outcomes.
• Service disruptions, technical downtime, or system failures that are unforeseeable and beyond our reasonable control.
• Losses arising from unauthorised access to your account by a third party, including cases where your password was shared or obtained through means unrelated to my9988.
• Any indirect, consequential, or special damages arising from the use of the platform, even if my9988 has been advised of the possibility of such damages.

My9988 is committed to keeping the platform running smoothly and securely. However, we do not guarantee that the platform will be entirely free from interruptions or technical errors at all times.

You may close your my9988 account at any time by contacting our support team via live chat or WhatsApp. Any valid balance remaining in your account at the time of closure will be returned to you once all conditions have been met.

My9988 reserves the right to suspend, restrict, or immediately close any user account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false information during registration or the KYC process.
• Self-exclusion requests submitted by the user.
• Instructions from authorities or applicable court orders.

My9988 takes responsible gaming seriously. We believe that gambling should remain purely a form of entertainment and should never become a source of financial hardship or stress in your life.

The my9988 platform provides a range of control tools you can use to keep your gaming in check:

• Deposit Limit: Set daily, weekly, or monthly spending limits in your account settings.
• Time Reminder: Enable notifications to remind you of time spent on the platform.
• Self-Exclusion: Option to self-exclude from the platform for 30 days, 90 days, or permanently.
• Activity History: Access a full report of your gaming activity, deposits, and withdrawals at any time.

If you or someone you know is experiencing issues related to problem gambling, please seek help immediately. Do not hesitate to contact the my9988 support team or visit our Responsible Gaming for additional support resources.

My9988 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to users via in-platform notifications at least seven days before they take effect, except in urgent circumstances requiring immediate amendment.

Continued use of the my9988 platform after the effective date of any amendment to the Terms constitutes your full acceptance of the revised terms. It is your responsibility to check this page periodically to ensure you are always aware of the latest version of the Terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from the use of the my9988 platform shall first be resolved through good-faith negotiation before either party pursues formal legal action.

Should any provision of these Terms be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of these Terms shall continue in full force and effect.