At my9988, your privacy and data security are not merely a legal obligation — they are our moral responsibility to every Malaysian player who trusts our platform. This Privacy Policy clearly explains what data we collect, how it is used and the full rights you hold over that data.
Before reading the full policy, here are the six most important points that reflect my9988's commitment to the data privacy of every Malaysian user
Every bit of data transmitted between your device and the my9988 servers is protected by 256-bit SSL encryption — the same level of security used by major Malaysian banks such as Maybank and CIMB. No third party can intercept or read your data.
My9988 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is genuinely necessary, store it securely, and process it solely for purposes you have consented to.
My9988 has never sold, and will never sell, users' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we use it only to deliver the best possible service to you.
You have the full right to access, amend, download or request deletion of your personal data from my9988's systems at any time. The process is straightforward — contact our support team and we will respond within 7 working days.
Your personal data is stored on servers protected by strict access controls, regular security audits and real-time intrusion detection systems. The my9988 security team monitors our systems 24 hours a day, all year round.
Unlike most other platforms that publish privacy policies in complex, hard-to-follow English, my9988 provides a clear and fully comprehensible privacy policy — so every Malaysian player knows exactly where they stand.
Welcome to the Privacy Policy my9988. This document is the official statement by my9988 on how we handle the personal data of users who access our online casino and Sports Betting platform via my9988.click and related mobile applications.
My9988 takes data privacy very seriously. We understand that your trust in us goes beyond fair gameplay and fast payouts — it also means having confidence that your personal information is in safe hands. That is why we invest heavily in data security infrastructure and ensure that every my9988 employee with access to user data is trained in strict data protection practices.
This Privacy Policy applies to all registered my9988 users in Malaysia, including players who access the platform via web browser or smartphone app. It also applies to website visitors who have not yet registered but make use of the platform's public features.
PDPA Compliance: This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). my9988 is committed to adhering to all PDPA provisions in every aspect of how we handle user data.
My9988 only collects personal data that is strictly necessary to deliver our platform services safely and effectively. The following are the types of data we collect:
Registration & Identity Data:
Financial & Transaction Data:
Platform Activity Data:
Personal data collected from my9988 users is used solely for legitimate purposes directly related to the delivery of our platform services. The following are the primary purposes for which your data is used:
Note: my9988 will not use your data for any purposes beyond those stated above without first obtaining your consent. You may withdraw consent for marketing purposes at any time through your account settings.
My9988 does not sell, rent, or distribute users' personal data to third parties for commercial purposes. However, there are specific situations where we need to share data with certain parties to ensure the platform operates securely and in compliance with the law:
All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use shared data for agreed purposes and may not process it for any other reason.
My9988 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, alteration, disclosure or destruction. The following are the key security measures we employ:
While my9988 takes all reasonable steps to protect your data, no security system can be guaranteed to be completely immune to all threats. You also play an important role in keeping your account secure — make sure your password is strong and never shared with anyone.
My9988 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit my9988.click.
Types of Cookies We Use:
You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect certain functions of the my9988 platform. Continued use of our platform after reviewing this notice will be considered your consent to the use of cookies as described.
Mobile App: The my9988 app for Android and iOS may use device identifiers and tracking technologies similar to cookies for the same purposes. You can manage app permissions through your smartphone's privacy settings.
As a registered my9988 user in Malaysia, you have certain rights protected under the Personal Data Protection Act 2010 (PDPA). my9988 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you, including account data, transaction history, and gaming activity records.
You may request the correction of any inaccurate or incomplete personal data we hold about you, either through your account settings or by contacting customer support.
You may request the deletion of your personal data from the my9988 system, subject to our legal obligations to retain certain records for specified periods.
You have the right to object to the processing of your data for specific purposes such as direct marketing. Objections will be processed within 7 business days.
You may request your personal data in a machine-readable format for transfer to another platform if needed.
You may withdraw consent for data processing used for optional purposes such as marketing communications at any time, without affecting your right to use the platform.
To exercise any of the rights above, please contact the my9988 support team via live chat on the platform or email us at support@my9988.click. We will respond and process your request within 7 to 14 business days, depending on the complexity of the request.
My9988 retains users' personal data only for as long as necessary for the specified purpose or as required by applicable law. The following are our general data retention guidelines:
Once the retention period expires or when data is no longer needed, my9988 will securely delete or encrypt that data in accordance with established procedures to ensure it cannot be recovered or accessed by unauthorised parties.
My9988 is an adult entertainment platform only and is not intended for individuals under the age of 18. We take active measures to prevent minors from registering or accessing our platform.
If you believe that a minor under the legal age has registered or is using the my9988 platform, please contact us immediately at support@my9988.click so we can take appropriate action without delay.
The my9988 platform may contain links or references to third-party websites or services in certain contexts. The my9988 Privacy Policy applies solely to our own platform and does not cover the privacy practices of any third-party websites or services you may access through those links.
My9988 is not responsible for the privacy policies or data collection practices of third-party websites. We encourage you to read and understand the privacy policy of any third-party website before providing them with any personal information.
My9988 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or technological developments that affect how we process user data.
When we make material changes to this Privacy Policy, we will:
It is your responsibility to check this page periodically to stay informed of the latest version of the Privacy Policy. Continued use of the my9988 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the revised version.
Current Version: This Privacy Policy is the latest version, updated on 1 January 2026, and supersedes all previous versions. In the event of any conflict between this version and any earlier version, this version shall prevail.
If you have any questions, concerns, or complaints regarding the my9988 Privacy Policy or the way we handle your personal data, we encourage you to contact us directly. The my9988 data privacy team is committed to responding to all enquiries thoroughly and seriously within a reasonable timeframe.
We are committed to responding to all privacy-related enquiries within seven business days. For more complex requests such as data access or erasure requests, the full process may take up to 14 business days, and we will keep you updated throughout.
Formal Complaint: If you are not satisfied with my9988's response to your privacy enquiry, you have the right to file a formal complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital, in accordance with the provisions of PDPA 2010.
Your data is protected through multiple layers of security operating simultaneously at all times
Your data is also used to safeguard your wellbeing — not just to keep the platform running
The deposit limits you set are stored securely and enforced automatically — this data is never shared with third parties and is used solely to protect you.
Your session duration data is retained to enable the play-time reminder feature and to help you track your own gaming patterns.
Your self-exclusion status is kept strictly confidential and is used solely to enforce your request — it will not be disclosed to any third party.
You can access a full report of your own gaming activity, deposits, and withdrawals at any time — this data is for your eyes only.
My9988's Malay-speaking support team is ready to help you understand your privacy rights and how we protect your data. Reach us via 24/7 live chat or email at support@my9988.click. For information about the platform's Terms of Use, please read Terms & Conditions us.
With 256-bit SSL data protection, full Malaysian PDPA compliance, and our unwavering commitment to your privacy, sign up with my9988 in complete confidence. Over 500,000 Malaysian players already trust us.